Get In Touch

We'd love to hear from you! Whether you have a question about an order, need help choosing a product, or just want to say hello — our team is here for you.

Fill out the form below and we'll get back to you as soon as possible.

📧 Email Us

For the fastest response, send us an email at:

 feleciareedxs593@gmail.com 

We aim to respond within 1–2 business days.

🕐 Support Hours

Our customer support team is available:

• Monday – Friday: 9:00 AM – 5:00 PM AEST
• Saturday & Sunday: Closed

Messages received outside of business hours will be responded to on the next business day.

📦 Order-Related Enquiries

If you have a question about a specific order, please include the following details in your message so we can assist you faster:

• Your order number
• Your full name
• Your email address used at checkout
• A brief description of your enquiry

🔁 Returns & Refunds

For returns or refund requests, please visit our Refund Policy page for full details, then reach out to us with your order information and we'll guide you through the process.

💬 We're Here to Help

No question is too small. Whether you're unsure about a product, need help with your account, or have feedback to share — we genuinely want to hear from you. Your satisfaction is our priority, and we're committed to making your Fillav experience as smooth and enjoyable as possible.

Thank you for choosing Fillav. We look forward to hearing from you!